Changelog

We've added a new optional card to order tracking pages, allowing customers to submit a star rating and comment after their delivery has been completed.

Enable delivery ratings for delivery, pickup, and/or task stop types from your EasyRoutes Settings > Order tracking tab, within the Delivery ratings section. Full details on setting up delivery ratings for your order tracking pages and options for reviewing customer ratings and comments can be found in the support article for this new feature.

We've added a new order automation rule outcome that automatically applies Driver Tasks to applicable stops. Route planners can customize which order attribute, order/customer tag, or delivery method to automate from, and choose whether to add a new task when configuring this rule, or select a saved set of Driver Tasks to apply using the Saved tasks button instead.

Enable and configure order automation rules from your EasyRoutes Settings > General tab, within the Advanced automation section shown above.

We've added the ability to save sets of Driver Tasks, making it easier to apply frequently used tasks on future routes. Saved sets of tasks can be quickly re-applied as stop tasks, start location tasks, or end location tasks interchangeably.

Version 1.0.55 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features improved support for driver registration and device verification, as well as minor changes to display fonts in certain sections of the app, and minor bug fixes.

EasyRoutes now sends a push notification to drivers whenever a fulfillment event changes the items on any order contained in a route; routes must also be dispatched to (and started by) their driver in order to be eligible for this push notification.

To trigger the notification, route planners must use the Update order data action for a route, after making any fulfillment changes to applicable orders within Shopify. If the driver is actively using the mobile app when the notification is received, they'll be prompted to Refresh the route to reflect the most recent updates.

We've added a new set of controls to EasyRoutes' Route scheduling route option, allowing users to schedule routes for a relative date, instead of on a fixed calendar date. For example, users can now schedule routes for Today, Tomorrow, or any particular day of the week (such as Next Monday, Next Thursday, etc.) using these new controls.

When enabled and added to a Saved View, these new route scheduling options significantly streamline route planning for merchants who deliver on a consistent, recurring schedule. For full details on configuring Saved Views to work with relative date scheduling, including example workflows for merchants who deliver daily and/or on particular day(s) of every week, see our support article on creating recurring routes.

When marking a stop as Attempted from the EasyRoutes Delivery Driver mobile app, drivers will now be presented with a selectable list of reasons as to why that stop could not be successfully completed.

Selecting a reason can be made mandatory in order to mark a stop as Attempted by selecting Require reason to mark order as attempted from your EasyRoutes Settings > Driver settings tab, within the Driver app settings section.

Reasons for attempted stops can also optionally be included in route exports, and displayed on customer order tracking pages (select Attempted reason from your EasyRoutes Settings > Order tracking tab, within the Tracking page options section).

Note: Drivers will need to update to the latest version of the EasyRoutes Delivery Driver mobile app (v1.0.54) in order to take advantage of reasons for attempted stops within the mobile app.

We've added new functionality allowing drivers to scan various types of barcodes and QR codes directly from the EasyRoutes Delivery Driver mobile app. Currently, barcodes can be scanned in two different ways:

• Driver Tasks: Enabling a Scanner input type Driver Task will prompt drivers to scan a barcode before completing each stop. Scanner input task results (accessible from any stop's line item in their respective Route Page) will indicate whether the stored barcode was scanned or manually input by the driver. As with any other task type, scanner input tasks can be made mandatory to mark a stop as Delivered and/or Attempted when configuring the task.
• Proof of Delivery Note: Drivers can tap the Note button from the Proof of Delivery section for any stop - a new barcode scanner icon will appear in the lower right-hand corner of the Add note dialog, which will launch the mobile device's camera. The value of any barcode scanned using this workflow will be stored as a Proof of Delivery note for future reference.

EasyRoutes' barcode scanning feature is compatible with most standard linear barcode formats (Codabar, Code 39, Code 93, Code 128, EAN-8, EAN-13, ITF, UPC-A, UPC-E) and 2D barcode formats (Aztec, Data Matrix, PDF417, QR Code).

Note: Drivers will need to update to the latest version of the EasyRoutes Delivery Driver mobile app (v1.0.54) in order to take advantage of barcode scanning within the mobile app.

Version 1.0.54 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features support for barcode scanning for driver tasks and note input, reasons for marking a stop as Attempted, as well as minor bug fixes.

Note: Drivers will need to update to the latest version of the app (v1.0.54) in order to take advantage of these new features within the EasyRoutes Delivery Driver mobile app.

We've added more advanced controls for filtering by order attributes on your Orders page, making it easier to pinpoint exactly the orders required provided multiple order conditions.

EasyRoutes users can now:

• Filter orders using multiple order attributes, using AND (matching all selected attributes) or OR (matching any of the selected attributes) filter logic.
• Evaluate numerical order attributes and apply filters using Equals, Greater than, or Less than filter logic.
• Apply the Exclude attributes filter type to exclude orders containing selected attributes.

We've added a new type of order automation rule that automatically parses the value of a specified order attribute, and applies that attribute's value as the delivery date for any order containing a matching attribute. Route planners can customize which order attribute to automate from, and which international date format to parse the delivery date under, by using the text box and dropdown when configuring this rule.

Enable and configure order automation rules from your EasyRoutes Settings > General tab, within the Advanced automation section shown above.

Version 1.0.53 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features support for push notifications when a route is updated after dispatch, disabling an order's price from displaying within the mobile app, as well as several minor user interface improvements and bug fixes.

Note: Drivers will need to update to the latest version of the app (v1.0.53) in order to take advantage of these new features within the EasyRoutes Delivery Driver mobile app.

EasyRoutes now sends a push notification to a driver's mobile device when a route that has been dispatched to them has been updated (for example, when a new stop is added, stop order is manually adjusted, or a route is re-optimized). If the driver is actively using the mobile app when the notification is received, they'll be prompted to Refresh the route to reflect the most recent updates.

Note: Drivers will need to update to the latest version of the EasyRoutes Delivery Driver mobile app (v1.0.53) in order to take advantage of this new feature within the mobile app.

We've added a new setting, allowing route planners to hide the price of all orders when they're accessed via the EasyRoutes Delivery Driver mobile app. This setting will be unavailable by default, unless the Price variable is also enabled from your EasyRoutes Settings > General tab, within the Route page options section.

Enable this new setting from your EasyRoutes Settings > Driver settings tab, within the Driver app settings section.

Note: Drivers will need to update to the latest version of the EasyRoutes Delivery Driver mobile app (v1.0.53) in order to take advantage of this new feature within the mobile app.

We've added a new optional card to the EasyRoutes Dashboard containing a list of stops that have been recently marked as Attempted, making it easier to quickly pinpoint any stops across recent routes that may require re-delivery.

Enable the Attempted Deliveries card from your EasyRoutes Settings > General tab, within the Dashboard page options section, by checking the Recently attempted stops checkbox. Use the arrow buttons to configure how many attempted stops will be shown at once, up to a maximum of 15 stops.