Changelog

Introducing route tags: a new EasyRoutes feature used to categorize routes, improve filtering behaviour to find specific types of routes, and to split out detailed Analytics reports using tag filters. Use tags to classify routes by vehicle type, service standard, geographical area, or any other metric useful to your operations - the sky's the limit!

Route tags can be added or removed in bulk from the Routes page, the All routes view of any Route Group, or directly from any individual route's page. Applied route tags currently display at the top of any individual route (as shown above), as well as within the Tags column of the Routes page & All routes view of any Route Group. Route tags can also be used as convenient reference markers for filtering Analytics reports, allowing users to filter any Analytics breakdown to only display routes tagged with specific criteria.

Full details and sample screenshots of how to add, edit, and view route tags across EasyRoutes can be found in the support article for this new feature.

We've added a new bulk action for Route Groups, allowing users to dispatch multiple routes contained within a group at once. From the All routes view of any existing Route Group, use the checkboxes to select which route(s) to dispatch. From the menu that appears at the bottom of the page, click into the Actions menu (three dots icon), and select Dispatch routes. Once successfully dispatched, routes will update to display with a checkmark icon next to the assigned driver's name, as Jane Doe's appears in the example above.

Routes that do not have an assigned driver cannot be dispatched using this bulk action. To quickly assign a driver to any unassigned route from the same page, use the dropdown selector within the Driver column, and select an active driver in your roster to assign.

For full details on working with Route Groups, see the support article for this feature.

We've made some adjustments to Route Groups, allowing users to schedule or re-schedule individual route(s) contained within a Route Group using a new bulk action. From any Route Group's summary view, use the checkboxes to select which routes to update schedules for; click the Schedule routes button that appears at the bottom of the page, and select a desired start date/time as required.

In addition, the panel that previously contained Route Group schedule settings above the map has been replaced with a summary of key group statistics (also highlighted above) to make it easier to access summary details for an entire group. Details for the entire Route Group will be displayed first; if any stops are selected on the map view, their details will display separately immediately afterwards.

Full details on both features highlighted above can be found in the Route Groups and Route Scheduling & ETAs support articles.

Version 1.0.61 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features assorted user interface improvements, and minor bug fixes.

We've added new functionality when working with custom stops saved in the Address Book, allowing users to access and update Address Book entries in a more streamlined manner.

For existing stops on a route, Address Book entries can now be searched directly from the Edit Stop menu as shown above, allowing route planners quick access to the details of their frequent stops. Identical functionality is also now available within the Add custom stop menu for adding a new, custom stop from the Address Book to an existing route.

Any updates made to Address Book entries via the Edit Stop menu (including contact information, address details, and geocoding preferences) can also be saved back to the Address Book for future route planning - ensure the Update entry in address book checkbox is selected from the Edit Stop menu before clicking the Update button to retain any stop updates in the Address Book for future use.

We've added a new control for Route Groups, allowing users to schedule or re-schedule routes individually from a centralized location, without having to access and update each route one-by-one.

From the All routes view of any Route Group, click the dropdown arrow found within the Start time column of any route contained within that group. Select a date/time from the calendar that appears, and click the Save button to update that route's schedule.

As part of our ongoing commitment to provide users with a fast, reliable, and easy-to-use route planning platform, we've made a number of changes behind the scenes to make EasyRoutes snappier than ever before.  

Core app functionality - including selecting & adding orders to the map, generating optimized routes, and navigating between routes & route groups - is now more responsive to user input, with page load times reduced throughout the app.  

Users with high order volumes, many historical routes, or with routes containing a large number of stops will see the most significant improvements in functionality, with app responsiveness up to 2x faster than prior to these updates.

In addition to overall performance improvements across the app, we've made several enhancements to EasyRoutes' in-app navigation:

• Users can now navigate between pages within their current EasyRoutes session using the web browser's back and forward buttons.
• Individual routes and route groups are now each assigned a dedicated URL, which can be accessed and copied from the web browser's address bar when viewing any route or route group.
• Dedicated route URLs can now also be bookmarked for quick access like any other webpage, or shared directly with an eligible team member via copy/paste.

We've added a new setting allowing users to generate and print individual packing labels for each item contained within an order.

Packing labels will default to generating and printing one label per stop. Enable per order item packing labels by updating the Number of labels setting shown above from your EasyRoutes Settings > Packing slips and labels tab, within the Packing label options section.

We've added two new types of Analytics reports, displaying the number of deliveries per hour, and items delivered per hour over a selected time period.

Access all Analytics reports from the EasyRoutes navigation menu, or see the Analytics support article for full details on reviewing and customizing how your Analytics data is displayed.

We've added a new type of order filter, allowing users to filter the Orders page by displaying any combination of delivery, pickup, and/or task stop types.

Apply this new filter using the Add filter button on the Orders page, selecting Stop type, and checking the boxes for the type(s) of stop to display.

We've added new functionality when working with Route Groups, allowing users to re-optimize one or more individual routes contained within a group, while maintaining the initial optimization of other routes within the same group.

From the All Routes view of any Route Group, use the checkboxes to select the route(s) requiring re-optimization; from the menu that appears at the bottom of the page, select Optimize route(s) to re-optimize the route(s) that have been selected.

We've added a new way to customize the signature disclosure text displayed to customers before signing for their delivery, pickup, or task stops.

Customize signature disclosure text from your EasyRoutes Settings > Order tracking page, within the Proof of delivery section shown above; use the Deliveries, Pickups, and/or Tasks tabs to customize signature disclosure text for each different stop type.

Version 1.0.60 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features several user interface improvements for core app functions, as well as minor bug fixes.

Version 1.0.58 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android devices. This release features improvements to SMS sign-in and user authorization infrastructure, as well as minor bug fixes and user interface improvements.

We've added a new optional card to the EasyRoutes Dashboard containing a list of stops that have recently received delivery ratings and comments.

Enable the Delivery ratings card from your EasyRoutes Settings > General tab, within the Dashboard page options section, by checking the Ratings stops checkbox. Use the arrow buttons to configure how many rated stops will be shown at once, up to a maximum of 10 stops.