Product Updates

Order automation rules:

We've implemented a new type of order automation rule, allowing EasyRoutes to automatically set a customizable amount of time to spend at a stop (stop time) whenever a specific order tag or customer tag is present on that stop's order.

In the example shown below, any stops that contain an order tag including "installation" will automatically have their stop time set to 25 minutes, with any subsequent stop ETAs adjusted accordingly:

Access and configure automation rules from your EasyRoutes Settings > General tab, under the Advanced order automation rules section; order/customer tags and stop time values can be customized to your specific delivery workflows when setting these rules up.

‍

Route export:

When exporting a route, you can now choose whether or not to include three unique Phone number values (where applicable) - the phone number associated with an order, a customer, and/or a custom stop:

We've added a new toggle to the map on both Order and Route pages to enable satellite map view - particularly useful for pinpointing precise delivery locations in dense urban areas.

Click the globe icon in the lower right corner of any map within EasyRoutes to switch between satellite and standard map views:

‍

We've also added a new setting to configure whether Proof of Delivery (PoD) items (photos, eSignature, and/or driver note) display on customer tracking links for deliveries marked as Attempted, in addition to those marked as Delivered.

Configure this feature from your EasyRoutes Settings > Order tracking tab, within the Proof of Delivery section, ensuring the Missed Delivery checkbox is enabled in order to display PoD items for Attempted deliveries:

Version 1.0.41 of the EasyRoutes Delivery Driver mobile app is now available to download for iOS and Android, featuring the following changes:

• Secondary Address line variables (often referred to as Address 2, or collected on checkout as Apartment, suite, etc.) now display more prominently along with a stop's primary address line when viewing individual stops. Note that Address 2 details will display in this manner even when the app is configured not to include this line when passing coordinates to your navigation app of choice:

• Proof of Delivery photos now upload in parallel when more than one is collected for a particular stop to streamline app performance.
• Timeout alert messages have been adjusted to better support Proof of Delivery photo uploads in locations with limited connectivity.
• Re-center on current location button now available when using Apple Maps to view stops and routes within the app.
• Minor additional bug fixes and UI improvements.

Note: Drivers will need to update to the latest version of the app (v1.0.41) in order to take advantage of these updated features within the EasyRoutes Delivery Driver mobile app.

We've updated how priority stop pins display on the map, making it easier to differentiate their status from non-priority stops. Map pins for priority stops will now display with the same inverted colour scheme as displayed on the route line below the map: