Product Updates

Customer Tracking Page

Provide your customers with a customer tracking number in their email with a link to view the delivery status of their orders. You can turn this option on and off in your Settings.

You also have the option to include your scheduled delivery time and ETAs, or just show the delivery status. You can also use a rounded delivery time window and you can show how many stops away a customer is.

To view a tracking link, click the “Customer Tracking Link” option in the Actions menu for any order in a route you have created.

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New Share/Deliver Modal + “Create Fulfillment” Step

We’ve redesigned our Share/Deliver modal and introduced a “ Create Fulfillment” step.

Shopify requires orders to be fulfilled before we can update order statuses and send out customer delivery emails. Fulfilling your orders means they are ready to be delivered.

Instead of two buttons at the top of your Edit Route screen, you’ll now see just one:

Click on the Share Route tab to send this route to a driver, or click the Deliver Myself tab to do your own deliveries. You or your driver can still fulfill orders on a stop-by-stop basis.

You can also toggle in your settings whether a Shipping Confirmation email is sent when you create your fulfillment.

Speaking of fulfillment…

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Support for Partial Fulfillment

When creating a route with a partially fulfilled order, EasyRoutes will select the remaining unfulfilled items by default and have that reflected in stop inventory, packing lists, tracking pages, etc.

On the Orders Page, when you click to view the list of items for an order, you will see it divided into unfulfilled and fulfilled items:

When editing a route, you can change between unfulfilled items and a preexisting fulfillment:

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Route History Improvements

We’ve added a couple new columns to your route history page – Total Distance and Total Drive Time:

You can now also filter your routes by a range of last modified dates, or a range of planned route dates. You can now also copy this information for selected routes to your clipboard for export and reporting use:

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Choose a Display Address for a Stop

Now you can add a display address to a stop for your drivers to see in Driver Mode. When you edit an address, check the “Choose a different address to display on route” box.

This can be helpful for adding address details (e.g. unit number) for display only, or when you cannot validate extra address fields with Google Maps, or if you want to provide only a unique identifier (e.g. Postal Code, Plus Code, etc.) for validation in the address fields.

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Edit Stop Times for Multiple Stops

You can now select stops and edit all of their stop times at once in Edit mode:

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On-going Improvements + Bug Fixes

We’re always working hard to not only add new features, but to also make sure that EasyRoutes is always running smoothly. As such we’ve made lots of little tweaks here and there to boost the efficiency of our routing engine. Let us know if you notice a difference! Some notable updates include:

– Better support for importing .CSVs with addresses in multiple columns
– Showing order count, order date, shipping cost, customer note in your orders and routes
– Improvements to make it easier to edit rejected stops
– Improvements to our routing engine ETAs in select countries
– Fixed some network issues / errors
– Fixed some Google Maps errors
– Fixed some display and layout issues with order information on routes with certain settings
– Fixed bug when deleting a stop using drop-down menu
– Added settings to remove store address from packing slips
– Added option to add a page break between route and inventory when printing
– Boosted the speed of our image uploads when capturing photo proof of delivery

Import Orders via Spreadsheet (.CSV)

Do you need to deliver orders that you tracking on a spreadsheet? Use our new Import Orders feature to import your .CSV into EasyRoutes. To do so, just click the "Import Orders from CSV" button on the Select Orders page.

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Preview Stops with Order Selection Map

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We've added a map to the Select Orders page to better help with visual planning. Now when you select orders and add them to the staging area, you can preview the points on a map. See an outlier you want to remove? Just click on the map pin to remove it from the selection.

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Print Packing Slips in Route Order

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Now you can print off packing slips to include with your delivery orders! To do so, click on the print icon after generating a route and check the "Include Packing Slips" option.

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Automatic ETA Updates

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We now show a better status and updated ETAs for each stop when your orders are delivered or out for delivery.

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Advanced Postal/ZIP Code Filters:

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You can now filter for multiple zip codes, and use wildcards for finding specific orders. Find this under "More Filters" on the Order Selection page.

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Driver Delivery Notes

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Your driver can now add a delivery note to be attached to the order through our "Proof of Delivery" feature in Driver View.

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Under the hood ongoing improvements

We're always working hard to not only add new features, but to also make sure that EasyRoutes is always running smoothly. As such we've made lots of little tweaks here and there to boost the efficiency of our routing engine. Let us know if you notice a difference!

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‍Redesigned Route History

We've made a big update to our route history page — we've added the ability to search your routes as well as sort and filter them. We've also added a column showing when the route was started, and columns showing how the deliveries went.

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Save Tabs as Filters

On the Select Orders screen you can apply filters to find the orders you want to route. Now you can save those custom filters as tabs to quickly access in the future instead of having to reapply filters.

To do so, just apply your filters and click the "Save View" button. More info here.

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Send Orders to a New Route

When editing a route, you can select stops and click the "Send to Another Route" button to add these orders to another route. Now you can create a brand new route using that selection of orders.

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Show Delivery Status on Order Page

In your settings you can now toggle a column to see the delivery status of your orders on the Select Orders page.

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"How To" Videos

We've produced a few videos highlighting how to use some of EasyRoutes' features and functionality. Please check them out as there may be some valuable information to help boost your delivery productivity!

• How to create routes
• How to edit/review routes
• How to dispatch/share routes
• How to deliver routes

Under the hood ongoing improvements

We're always working hard to not only add new features, but to also make sure that EasyRoutes is always running snappily. One of the big under-the-hood improvements we made is we've boosted our geolocation to make it much faster. You should notice the speed difference when generating longer routes.

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Driver View Improvements

We've made a couple helpful tweaks to our mobile-friendly driver view:

• We now let your driver know if there are multiple orders at the same location. This is super-handy when serving condominiums/office buildings so drivers don't have to return back to their vehicle.
• We've also included a "Next Up:" card above the map so drivers know what stop is coming up next.

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Better ETA Accuracy

We've improved the quality of the data that our routing algorithm uses, resulting in even more precise ETAs. Between each stop, ETA accuracy could improve by about 2 to 3 minutes, depending on the country in which you are doing your deliveries. This means you can deliver on time more consistently and keep your customers better informed.

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Let Your Driver Use Their Favourite Navigation App

Recently we added support for getting driving directions in Google Maps, Apple Maps, or Waze. Now we've made it so your driver can pick their preferred app for the route, so the next time they click the "Directions" button they don't have to select the app again.

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Improved Tag Filtering

We've improved our tag filtering experience. Now when you click the "More Filters" you can add all the tags you need and preview them inside the pane. You can use these tags to include or exclude orders from your search.

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Change Shared Route Expiry Length

When routes are shared, the shared link is accessible for 48 hours by default. Now we've included the option to edit this setting for those users who plan and share routes in advance. Select whether the link expires in 24, 48, 72 hours, or 1 week.

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Print QR Code for Shared Links

When a route is shared, you now have the option to print the QR code to the route link.

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Under the hood ongoing improvements

We're always working hard to not only add new features, but to also make sure that EasyRoutes is always running snappily. One of the big under-the-hood improvements we made is we now have pagination for load lists of orders. This makes page load times much faster, and you are still able to search, filter and select the orders you need.

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