Changelog

We've added a new "Edit stop items" panel, making it easier to cancel fulfillments, select multiple fulfillments for a stop, or mix and match fulfillments with unfulfilled items for a particular stop.

You can access the new panel by clicking the dropdown arrow under the "Items" column for any stop on a route:

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This will open a panel displaying all items associated with this stop, including those that are currently unfulfilled and scheduled - click the pencil icon in the top right corner to launch the Edit stop items panel:

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From the Edit stop items panel, use the checkboxes to the left of each individual fulfillment to select which items should be included in this stop, and click Apply to save your changes.

If you need to cancel a previous fulfillment (such as #1355.1 shown above), click the three dots icon to the right of its title, and select "Cancel fulfillment":

We've enabled a new Route Option that allows for planning new routes using the fewest number of drivers required. You can find this new option under the "How many routes?" Route Option panel, which has been visually updated to reflect this new setting:

Selecting this option before route creation will generate the minimum number of routes possible, while still taking into account any duration, stop count, item count, or weight limits applied via other Route Options. As such, the minimize drivers route option requires at least one of Max route duration, Max stops per route, and/or Max items per route to be enabled in order to properly calculate any limits of a planned route.

Note: The minimize drivers option is only available when creating new routes, and is not currently supported for existing routes that have already been created.

With driver breaks, you can schedule blocks of time for your drivers to take a break between delivery stops. Add as many driver breaks as needed, and customize their length for new and existing routes in Route options:

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Once your route is created, breaks appear as pause icons on the route line, as well as individual rows on the Route page, where they can be reordered between stops by dragging.

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To edit or remove a break, click on the Actions button (three dots icon) on the break's entry within the Route table:

Notes: ‍

• In order to include driver breaks in a route, Route scheduling must also be enabled for the route, and contain a scheduled start time.
• Any driver breaks that fall outside the route's scheduled start or end time will be ignored on route creation.
• Drivers may need to update to the latest version (1.0.29 or above) of the EasyRoutes Delivery Driver App in order to view breaks within their routes.

Clicking into the EasyRoutes app from the Shopify navigation menu will now open the Dashboard, providing quick access to common actions and a summary of your recent EasyRoutes activity:
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Once in the Dashboard, you can complete the setup guide (if applicable):

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Click "Select orders to deliver" to open the Orders tab and begin picking orders for a route.
Click "Create empty route(s)" to create a new, blank route and set route options before adding any orders.

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Quickly access any of your recently created or completed routes from the following two tables, or click the "View routes" button to jump to the Routes tab:

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To jump back to the Dashboard from any other page, click "EasyRoutes Local Delivery" from the app's navigation menu:

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Note: the Orders tab (formerly the first page you'd see when opening EasyRoutes) can also now be opened from the navigation menu:

For full details on customizing your EasyRoutes Dashboard - including the time span and number of routes to display - see the support article for this new feature.

We've made some improvements to the orders table on the Orders Dashboard and Add Orders tab, and fixed some edge case issues related to order selection and removal.

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When any orders are selected, the "Add orders to map" button now remains visible on screen, floating in the same position no matter where you scroll through the page. This is particularly useful when the Orders table has many entries and requires a great deal of scrolling up and down in order to select orders to create a route.

Once orders have been added to the map, the checkbox for that order will convert into a green checkmark, like #1020 shown below. Hovering over the green checkmark will change it into a delete icon (like #1021 shown below) which can be clicked to remove the stop from the map.

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Not seeing all of your orders? Scroll to the bottom of the orders table to identify how many orders were fetched based on any filters that are currently applied. Click the time period (in the case below, last 60 days) to jump to your EasyRoutes settings and adjust how far back in time orders should be fetched from:

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The Orders Dashboard and Add Orders tab have also been adjusted to more efficiently display order and customer details, improving at-a-glance review of stops when scrolling through orders and adding them to the map.

Address Book Improvements:

We've made three improvements to the address book feature to streamline CSV imports, enable quicker addition of custom stops to the map, and include additional details in saved custom stops:

1) You can now click the dropdown arrow next to the Address book button and click "Import and add orders" to bypass the Address book panel and jump directly to the Import CSV page:

After you've imported your CSV, review these stops for accuracy before clicking "Import and add orders" to add them to the map:

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2) When using the "Import CSV" button from within the Address book panel, we've enabled an additional dropdown option:

• Clicking "Finish import" will still add these custom stops to the Address book for future route planning;
• Clicking "Import and add stops to map" from the dropdown will add these custom stops to the Address book and add them directly to the map for immediate use in routes.

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3) Imported/saved custom stops now have three additional data variables that are stored in the Address book:

When editing a custom stop, there's now an "Additional options" panel where Time window, Stop time, and Stop note can be saved. All three of these data variables will be saved in the Address book entry for this stop and will persist for any future routes that include this stop.

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Proof of Delivery Improvements:

For completed routes or routes in progress, we've added a series of icons under the "Proof" column on each stop's entry to indicate which Proof of Delivery items were captured for that stop:

When any of the following proof of delivery items are attached to a stop, they will display as the icons shown below - click on any available icon to open the Proof of Delivery panel and view the Proof items:

1) Photo(s)
2) eSignature
3) Driver note
4) GPS delivery location

We've relocated the Import CSV button and all associated functionality into the Import history tab of the address book:

Clicking on the "Import history" tab will show a list of all previous CSV imports (if applicable) and enable the "Import new CSV" button.

Click the eye icon to the right of any previous CSV import to view a list of stops that are associated with that imported CSV:

From here, click "Add all to custom stops" to migrate the imported data from this CSV into the Custom stops tab of the address book for quick addition to routes:

Additional details on CSV import workflows, file format requirements, and working with imported custom stops can be found in the support article for this feature.

When exporting stops for a route, you can now optionally include the end location, when it is present on a route:

We've also added the ability to set a default sort option and direction for the Routes page (under EasyRoutes Settings -> General):

We've increased the level of detail and user control for orders and stops that have partial fulfillments, which can be particularly useful for orders that ship from different warehouse locations, or scheduled fulfillments (such as subscription orders) that will be delivered on any future date(s).

Once a route is created with a stop that contains a partial fulfillment, from the route page, all fulfilled and unfulfilled items included in that stop can be viewed by clicking the dropdown arrow in the Items column for that stop:

By clicking Actions > Edit stop and scrolling down to the stop's Advanced options settings, you can see which portion(s) of the order have already been fulfilled, which are scheduled (if applicable), and select any/all remaining items to be included in this stop's current fulfillment. You can also view each item's fulfillment location to determine which warehouse location the items are shipping from:

Once the stop has been fulfilled (depending on your EasyRoutes fulfillment settings, this may be manually triggered, or when a particular delivery status is applied to the order) the order page will now display any remaining unfilfilled items, and a breakdown of each past fulfillment, which items they contained, and which location they were fulfilled from:

The address book lets you manage your frequently used custom stops in EasyRoutes. Create address book entries with customer names, addresses, and manual items and you'll be able to easily add them to your new and existing routes.

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The address book is accessible for planning new routes from the main Orders screen, as well as the Add orders tabs on Route and Group pages to add to your existing routes:

Within the address book dialog, you can add and edit entries, then use the checkbox(es) to select one or more and add to your route:

Frequently used entries can be pinned to the top of the address book by clicking the star icon to the left of an entry's name.

For full details on using the Address Book to import and save custom stops into EasyRoutes, see this support article.

*The address book feature is currently available for paid plans only.

[iOS]

• Fix for opening Google Maps when offline.
• Improvements to device authentication and login.

[Android]

• Improvements to device authentication and login.

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- Require driver to add a note before they can mark as delivered

- Various bug fixes and improvements

August 21

• Require drivers to capture a note before marking an order as delivered. Note: drivers need to have EasyRoutes Delivery Driver 1.0.27 and above for this feature to take into effect.
  

August 16

• Show a warning if there is an address on a route when we are unable to determine an exact address match for this stop:
  

August 15

• 5-digit ZIP filters now includes 9-digit ZIP code results
• Various bug fixes and improvements

August 9

• Select all routes for exporting data
• Various bug fixes and improvements

August 8

• Improved UI for time windows on a route (e.g. see when time windows are not being used)
• Improved time zone support to allow users to see a route by the scheduled route's time zone

August 3

• Filter by orders that have an “On Hold” fulfillment status
• Various bug fixes and improvements

New Route Options Page

We've moved our route options to a new, more configurable Route Options page. To change your options from the Orders page, click on the "Add/Edit Options" button under the map.

To change your route options when viewing a route, click on the Action menu under the map and select "Edit route options" at the top of the list.

Set different start and end points, maximum items, weights and more to tailor your routes according to your specific needs and preferences.

💡 Pro-tip: Click the star in the upper right hand corner of any option's panel to bookmark your favourite options and pin them to your order and route pages for quicker access!

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Delivery Location Tracking

Delivery location tracking is now available on Premium plans! You can view the GPS location of deliveries made by your drivers to confirm delivery accuracy. Tracked locations are available for review alongside any Photo Proof of Delivery & eSignature images from each stop's "Proof" panel when viewing your routes.  Drivers must be using the latest version of EasyRoutes Delivery Driver to access this feature.

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EasyRoutes Delivery Driver 1.0.26

EasyRoutes Delivery Driver has been updated to 1.0.26 with various improvements and bug fixes. Dispatch messages are now delivered via push notifications when sharing a route for a better and more reliable experience, and URLs shared in notes can be opened as links in the browser for sharing information with your drivers.

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Instant Edit Mode on Routes

We've removed the Edit button when viewing a route. You can still edit your routes the same way you used to, but you don't have to click a button to enter edit mode first now!

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Other product updates (👀 there's some good stuff in here!)

Here are more improvements that we've made to EasyRoutes:

                                                 
• Packing Lists: added settings to display the total count of items and total price for the order on packing slips, along with new options for where to display any notes.
• Tracking Pages: added the ability to hide timestamps and show only dates.
• You can now include non-shippable items in EasyRoutes. Check "Include non-shippable items" under Settings -> General -> Fulfillment items
• We've made it easier to update orders on a route before fulfilling or dispatching
• Filter orders by state or city
• Filter orders by custom order date ranges, and by orders that do not have a collected delivery date in the Delivery Date filter
• Improvements to filtering orders by tags (can now include and exclude by tags)
• Order dates for imported orders are now better supported
• Various bug fixes and usability improvements
  

Select when to fulfill your orders

To make fulfilling orders even more flexible in EasyRoutes, now you can select exactly when to mark your orders as fulfilled (e.g. fulfill orders when they are Delivered, or when they are marked as Out for Delivery) when you use EasyRoutes notifications.
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You can also edit any stop and select when that particular stop should be marked as fulfilled, and you can also disable fulfillment completely if you want to fulfill orders outside of our app.

Find it in your EasyRoutes Settings > General.

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Plan routes with smart time window detection

Now you can plan routes using the delivery time window information collected from Shopify’s most popular date and time picker apps. Just set the start date and time in your Route Options when creating routes and we’ll detect any time window information and take it into account when optimizing stops.

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Add custom items to stops

Manually add custom items to any of the stops inside your route by editing the stop and filling out the Custom items form. And custom items will, of course, also show up in your driver’s app.

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New route options: Route scheduling, Avoid u-turns

Now you can schedule routes at route creation. Setting a start time at this stage will take into account any time window information your orders have when we optimize your routes.

You can also set whether your routes should avoid u-turn and continue straight after making a stop.

Also, we've updated some of our other route options, and now you can set max duration, item and stop limits on a single route.

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New Delivery Status column

We’ve added a Delivery Status column to your routes page so you can see the status of your orders at a glance.

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EasyRoutes Delivery Driver 1.0.22

New features and improvements, including the ability to view inventory by stop order, see total drive time for each delivery, and view routes planned with the new time window feature. We have also addressed bugs and made performance fixes to make loading faster and scrolling smoother.

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Other product updates (👀 there's some good stuff in here!)

Here are more improvements that we've made to EasyRoutes:

• Now you can enlarge the map to see more of it when planning.
• When manually entering or updating addresses we now auto-complete the address for you.
• For packing lists, now you can set font sizes for various elements (e.g. make your stop numbers bigger and easier to read).
• For order tracking pages, now you can show dates only instead of timestamps.
• If you re-optimize stops, we’ll ask you to confirm if you already have any deliveries on that route in progress.
• We now reset the statuses for Delivered/Attempted stops when they are sent to a new route.
• We show an indicator if a stop’s address has been edited.
• For stores with lots of drivers, you can filter to find your drivers quicker.
• Better support for displaying different phone numbers associated with an order.
• Various bug fixes and usability improvements not worth mentioning!