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October 15, 2024
New tracking page option: driver phone number
If you have feedback or suggestions, please reach out — we'd love to hear from you!
We've added a new selectable option to customer order tracking pages, allowing users to optionally include the phone number of the driver assigned to a route. When enabled, the phone number displayed on order tracking pages will match the driver's phone number used to sign up for the Delivery Driver mobile app. Driver phone numbers will display as hyperlinks in order tracking pages, and can be tapped/clicked by customers to immediately get in touch with their driver.
Enable this option by updating the setting highlighted above, found in your EasyRoute Settings > Order tracking tab, within the Tracking page options section.
About Roundtrip
Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.
