ยซ Back to release notes

July 11, 2024

Improvements to rejected stops

If you have feedback or suggestions, please reach out โ€” we'd love to hear from you!

We've made several improvements to rejected stop workflows, making it easier to access, manage, and resolve any issues preventing stops from being successfully routed - including support for combined rejected stop functionality for Route Groups.

EasyRoutes will continue to notify users of any rejected stops on route creation with a banner at the top of the Route Page. Click into the Rejected stops tab to see these stops and the reason for their rejection:

Notes:

  • Individual stops on a route can now be manually rejected, effectively removing them from their current route and sending them to that route's Rejected stops tab for further, centralized review. Use the checkboxes to select stop(s) for rejection, and select Reject stops from the More actions button that appears at the bottom of the page:
  • Stops can also be manually rejected individually from the Actions column (far right-hand side) for any stop within the route table:
  • More of a visual planner? Click any stop's pin directly on the map, then click the Actions button - select Reject stop from the menu that pops up:
  • When working with Route Groups, stops that have been rejected from any route belonging to a group are now listed together; their stop pins will display in a grey colour on the map (alongside the group's multi-coloured route lines) for quick visual inspection. Note that you must be accessing the All routes view for a group, as opposed to any of the individual views for the routes contained in that group:
  • Click any grey pin on the map and access the Actions button to select Edit stop and make any necessary changes. Alternatively, use the Actions button (three dots icon) on the far right-hand side of any stop in the route table to select Edit stop and make required changes.
  • Once you're satisfied with any changes, use the checkboxes to select which stops you'd like to add back to a route, and click the Add to route button that appears at the bottom of the page:
  • You'll be presented with a dropdown menu to select which route within the current group you'd like the stop(s) to be added back into. Select your preferred route, click Add, and be sure to use the Save button at the top of the page to confirm your changes:

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"This app is fantastic for anyone starting out and wanting to select an app that will scale with you as you grow...They actually care about how things work for you and your business."
Hunters' Dale
Microgreen delivery in Canada ๐Ÿ‡จ๐Ÿ‡ฆ
Designed to make deliveries easy