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October 10, 2024
New Pickup and Task stop types
If you have feedback or suggestions, please reach out — we'd love to hear from you!
EasyRoutes now supports three different types of stop for any generated routes: Deliveries, Pickups, and Tasks.
For example, if your store offers local pickup from a centralized location, orders can be marked as Pickups to better organize these orders, and offer a different customer experience than those marked as Deliveries. Businesses that offer service calls or on-site maintenance can similarly mark stops as Tasks, providing a more customized service to eligible customers.
Stop types will be set as Delivery by default, and can be individually modified from the Edit Stop page, or using a new bulk action from any Route page. Pickup and Task stop types can also be applied automatically using order automation rules when an order contains a particular order tag, customer tag, delivery method, or order attribute.
New settings are now available to customize your email & SMS notifications, order tracking pages, and fulfillment workflows to fine-tune your customers' experience depending on the nature of their order.
For full details on working with Pickup and Task stops, see the support article for this new feature.
About Roundtrip
Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.
