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October 9, 2024
New notification types: Scheduled & Rescheduled
If you have feedback or suggestions, please reach out — we'd love to hear from you!
We've enabled two new delivery notification types: Scheduled and Rescheduled. Like all existing notification types, users can enable and edit templates for scheduled and rescheduled notifications from their EasyRoutes Settings > Notifications tab. Both new notification types can be configured for Shopify orders and/or custom and imported stops using the tabs found above the status event checkboxes. Each of these notification types can also be independently enabled and modified for email and/or SMS notifications from the same settings page.
When scheduled notifications are enabled and a route contains a scheduled start time, users can trigger the scheduled notification from the notifications menu found immediately below the map when viewing any route, as shown above.
If notifications of any type (other than Ready for Delivery) have already been sent for a route, scheduled notifications will be unavailable; users will instead have the option of sending the rescheduled notification to indicate updated order ETAs. Rescheduled notifications can also be manually triggered after either Ready for Delivery and/or Out for Delivery notifications have been sent.
For full details on working with EasyRoutes notifications, see our Delivery Notifications - Email and SMS support documentation.
About Roundtrip
Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.
