Customers in the dark about when their orders are scheduled to arrive? Keep them informed with real-time updates, delivery tracking links, and ETA notifications.
EasyRoutes’ customer notifications and tracking features have been a game-changer for businesses, enhancing both operational efficiency and customer satisfaction. As Upper Bodega highlights, proactive updates at every delivery stage have significantly reduced “Where is my order?” inquiries and boosted customer happiness. Heritage Products praises the ease of setup, driver usability, and live tracking capabilities, noting that customers appreciate receiving real-time ETAs. Similarly, Matters of Taste shares that timely delivery updates keep their customers informed and delighted, while the app’s streamlined order management saves time and effort for their team.