🇮🇪 Galway, Ireland
EcoFuel began its journey back in 2014 when they launched a small online store selling natural heating products. While other businesses try to grow by expanding their product range, EcoFuel did the opposite. Instead of adding products, each year they narrowed their selection further until they were going all-in on sustainability. EcoFuel has since transformed into a leading Irish renewable fuel brand, delivering top quality kiln dried firewood and wood briquettes to homes across Ireland.
For EcoFuel, making their delivery workflow as smooth as possible is essential. Not just for themselves, but for the customers too. EcoFuel typically delivers their wood to homes on pallets, and for those who have had to stack firewood before, you know it can be a workout! So EcoFuel also also offers a Concierge Trolley Delivery service around what they call “The Final Forty Feet” to help unload a firewood delivery. Because their delivery service sometimes extends beyond just dropping off a delivery, EcoFuel hires and runs their own fleet of drivers.
Before EasyRoutes, EcoFuel's delivery team were typically spending 20 hours a week, planning their delivery routes, creating packing lists for each truck, and making last-minute changes. Not including time spent communicating with customers to confirm deliveries. The team would also have to physically be in the same space in order to hand out inventories and routes to drivers.
"Since we've started using EasyRoutes we've gone from spending about 5 hours a day organizing routes to only needing an hour each morning to plan out our deliveries"
“The time and paperwork involved in planning orders was immense; we were scouring Google Maps to ensure routes made sense and then printing out every order for drivers, while writing out any specific delivery instructions for each order”, says Susie Tan, Office Manager at EcoFuel.
That's when EcoFuel met EasyRoutes.
EasyRoutes seamlessly integrates with Shopify, the platform EcoFuel uses to run their online store. It takes all the orders they receive and transforms them into optimized delivery routes with packing lists for each truck. Instead of hand-picking orders and crafting routes for each driver, they can select a batch of orders at once, specify how many routes they want, and EasyRoutes automatically splits the orders into that number of routes.
“Since we've started using EasyRoutes we've gone from spending about 5 hours a day organizing routes to only needing an hour each morning to plan out our deliveries”
When Covid-19 hit, EcoFuel's delivery team had to adapt to working remotely. EasyRoutes allowed the delivery planning process to go completely digital. Routes can be created by one individual, reviewed by another, and then assigned to drivers, complete with a packing list. All without having to meet in person.
"We've nearly eliminated paper waste from our operations processes since working with EasyRoutes."
“Not only has EasyRoutes made us more operationally efficient it's also key to our commitment to reducing paper across our business. We've nearly eliminated paper waste from our operations processes since working with EasyRoutes” says Janis Vitols Operations Manager at EcoFuel
EcoFuel continues to grow during the pandemic, with plans to expand their deliveries this year using EasyRoutes.
For more information about EcoFuel, and to order your own top-quality firewood and wood briquettes, visit Ecofuel.ie
More EasyRoutes real customer stories:
Select your orders and we'll generate multiple optimized routes and packing lists - all in seconds.
Use our driver app for IOS and Android to get directions, attach proof of delivery, and mark orders as delivered.
Keep your customers informed every step of the way with delivery notifications and customizable tracking links.
"WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers."
"By far the best route planning/local delivery app solution on Shopify. "
"This app is perfect. The ease, attention to detail, intuitiveness and customizability are amazing."
"Perfect routing app. We've tried many different third party solutions and this one is very easy to use..."
"The app is a game changer when it comes to building routes. EasyRoutes does all the work for you."
"Use this app every morning, It works quick and easy for home deliveries."
"The EasyRoutes app saves us probably 40 hours per week, and I can genuinely say it would be hard to run our business without it."
"This app straight out of the box works great. Easy to use. Great App. If you do deliveries you'll have no problem with it."
"After a local news station did a profile we got a TON of new orders and if hadn't been for EasyRoute Pro, I'm pretty sure we would have failed."
"So much better than Shopify Local Delivery. This is going to be a game changer for my local delivery business."
"Works great! Generates a route from any/all orders you want. The Shopify delivery app does not show you shipping items so big win here!"
"Fantastic value for money, saving me around 3 hours per week. Worth every penny."
"I have been using this app for a few months and it really saves me precious times for my company's deliveries."
"I would highly recommend this app for anyone offering local delivery."
There is no risk — if EasyRoutes isn't right for you, cancel before 14 days are up and we won't charge you.
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