EcoFuel.ie planning wood deliveries remotely with EasyRoutes

For EcoFuel, making their delivery workflow as smooth as possible is essential. Not just for themselves, but for the customers too. EcoFuel typically delivers their wood to homes on pallets, and for those who have had to stack firewood before, you know it can be a workout! So EcoFuel also also offers a Concierge Trolley Delivery service around what they call “The Final Forty Feet” to help unload a firewood delivery. Because their delivery service sometimes extends beyond just dropping off a delivery, EcoFuel hires and runs their own fleet of drivers.

Before EasyRoutes, EcoFuel's delivery team were typically spending 20 hours a week, planning their delivery routes, creating packing lists for each truck, and making last-minute changes. Not including time spent communicating with customers to confirm deliveries. The team would also have to physically be in the same space in order to hand out inventories and routes to drivers.

“The time and paperwork involved in planning orders was immense; we were scouring Google Maps to ensure routes made sense and then printing out every order for drivers, while writing out any specific delivery instructions for each order”, says Susie Tan, Office Manager at EcoFuel.

That's when EcoFuel met EasyRoutes.

EasyRoutes seamlessly integrates with Shopify, the platform EcoFuel uses to run their online store. It takes all the orders they receive and transforms them into optimized delivery routes with packing lists for each truck. Instead of hand-picking orders and crafting routes for each driver, they can select a batch of orders at once, specify how many routes they want, and EasyRoutes automatically splits the orders into that number of routes.