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EasyRoutes Product Updates - August 2024 πŸ“¦

Since our last monthly update, we've added a number of new features and enhanced functionality for EasyRoutes to streamline your Shopify deliveries as we head into the fall season. Here's some of the highlights from August.

Your all-in-one local delivery app for Shopify

What's new?

πŸ”” Notifications for Imported & Custom Stops

We've added a secondary set of controls to the Email notifications and SMS notifications sections found in your EasyRoutes Settings > Notifications tab.

Once enabled for any delivery event(s), EasyRoutes notifications will be sent to customers for imported orders and custom stops in the same manner as was previously only available for Shopify orders.

Custom/imported stop notifications can each be enabled independently, even if your store is configured to Use Shopify's built-in notifications for Shopify-native orders. Note that some notification variables that are available for Shopify orders (such as billing-related variables and individual item breakdowns) may not be available for custom/imported stop notification templates.

Full details on enabling and editing notifications for different delivery events can be found in the support article for this feature.

πŸ—ΊοΈ New Route Planning Tools

We've added a new bulk action, allowing users to add or update delivery time windows to multiple stops in a batch. Β Use the checkboxes to select stops to edit or add delivery time windows. From the menu that appears at the bottom of the screen, click into the Actions menu (three dots icon) and select Edit time windows before inputting the desired time window for the selected stops:

We've also enabled a new way to insert Driver Breaks into planned delivery routes. When viewing any route, click the three dots icon to the right of your currently active Route Options, and select Add break before inputting your desired break length:

Driver Breaks inserted in this manner do not require that a route has a scheduled start time, and can be added at any time after a route is created. Β Breaks will be inserted between the final stop in a route and the end location.

Click and drag the handle (six dots icon) on the left-hand side of the break's entry to position it anywhere in the route as desired:

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πŸ“± EasyRoutes Delivery Driver v1.0.50

The EasyRoutes Delivery Driver mobile app for both iOS and Android devices has been updated to version 1.0.50. This release features a number of enhancements to existing app features and workflows, including:

  • Redesigned individual stop pages with more compact text and buttons, making it easier to identify key delivery information and apply delivery statuses with minimal scrolling.
  • A "sticky" address header bar for individual stops that remains visible when scrolling through the stop page. Β This behaviour can be disabled from the mobile app's settings menu.
  • Streamlined route Inventory tabs for improved readability, and to better accommodate larger, multi-digit item quantities.
  • After marking an order as Attempted or Delivered, the Go to Next Stop page has been redesigned to include additional details and a map view for the next stop in the route.
  • Drivers can now long press on addresses, notes, and delivery instructions within individual stop pages to select and copy any of these text fields to the device's clipboard.
  • Improved accessibility for collecting eSignature Proof of Delivery.
  • Uploaded Proof of Delivery photos now display as a compact grid of thumbnails for easier at-a-glance review. Tap the View Full Width button to switch to larger, stacked thumbnails; use the View Grid button to return to the compact thumbnail view.
  • New setting - Allow driver to upload photos from device for proof of delivery: Enable from your EasyRoutes Settings > Driver settings tab, within the Driver app settings section to allow drivers using the mobile app to upload Proof of Delivery photos from their device's photo gallery.

Review the release notes for this mobile app update for full details on all major improvements included in this release.

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πŸ“Š Analytics Improvements

We've added new ways to interact with EasyRoutes' Analytics data, including a new Dashboard card, providing a rolling snapshot of four key delivery metrics. The time period for analytics data in this card will match the time period set for the Dashboard from your EasyRoutes Settings > General tab, within the Dashboard page options section.

Click any of the four report types listed at the top of the card to quickly view report data; click the magnifying glass icon in the upper right-hand corner of the card to jump to the full Analytics report for this data type:

We've also enabled export functionality for Analytics reports. From within any individual Analytics breakdown, click the Export button in the upper right-hand corner of the page - select Copy to copy the report's data to your clipboard before pasting to the spreadsheet application of your choice, or select Download to generate a CSV file containing the report's data and download it to your device:

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Other product updates
(πŸ‘€ there's some good stuff in here!)

  • New order import variable: Map the Order name variable to any spreadsheet column where an order's name or reference ID number is stored to import this information to EasyRoutes and include it on all route materials.
  • New order automation rule type: Automatically set a stop's desired time window based on the contents of an order's delivery method variable. Configure automated rules from your EasyRoutes Settings > General tab, within the Advanced automation section.

About Roundtrip

Roundtrip's mission is to equip every business with the software tools they need to deliver products to their customers in a delightful way. Thousands of Shopify merchants worldwide choose EasyRoutes to power their local deliveries across dozens of product categories, from meal kits and groceries to coffee, cupcakes, kibble, and so much more. Our easy-to-use route planning and delivery optimization app is certified Built for Shopify, a two-time Shopify staff pick, and the top rated local delivery app on the Shopify App Store.

"This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more 'when's my order coming phone calls'."
MB Grocery
Grocery delivery in Louisiana πŸ‡ΊπŸ‡Έ
Designed to make deliveries easy