Product Updates

For route planners who have enabled the Route Assistant on any unstarted routes, we've added a banner notification at the top of the EasyRoutes Dashboard to highlight any routes with new orders that match configured filters.

Click the name of any route within the banner to jump directly to the Add orders tab of the respective route, where these new matching orders will be automatically staged on the map, ready to add to the route:

For full details on configuring the Route Assistant to monitor for and automatically stage new orders that match a customizable set of filters, see this support article.

Email Notification Templates:

We've improved workflows for editing customer email notification templates, and added the Shipping Address variable that can now be included in any EasyRoutes customer email notification:

Customize email notification templates for all delivery status events from your EasyRoutes Settings > Notifications tab, under the Email notifications section.

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Routes Page:

You can now customize the default Last modified filter that will be applied when initially loading your Routes page - choose from Last 30 days, Last 7 days, or Today. Configure this default filter from your EasyRoutes Settings > General tab, within the Routes page options section:

We've also added a new button to the top of the Routes page - click here to create a new route, customize any Route Options, and begin planning deliveries with a blank canvas:

You can now include the Customer name associated with each order when printing a route and including the List of stops in the route printout:

We've added a new setting to the Route Assistant, allowing route planners to configure how far in advance of a route's scheduled start time to stop automatically staging orders for addition to that route. When configured, newly received orders matching the filters applied in the Route Assistant will be automatically staged on the map in the Add orders tab for a route, up until a custom number of minutes, hours, or days before the route is scheduled to start (in the example shown below, 3 hours prior to the route's scheduled start time).

Configure this cut-off time by enabling the Route Assistant from the Route Options page prior to creating a new route, or from the Auto-add orders panel below the map on the Add orders tab of any existing route:

Note: Routes must have a future scheduled start date and time in order for the Route Assistant to properly calculate and apply a scheduled cut-off window.